Privacy Policy
Last updated: September 18, 2026
Lake Shore Environmental ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services.
📱 Mobile Information & SMS Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other data-sharing categories expressly exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
If you provide your mobile phone number and opt in to receive SMS communications from Lake Shore Environmental, your number and consent will be used solely to send you service-related messages (such as appointment confirmations and follow-ups) and will never be sold, rented, or disclosed to external marketing partners.
Messaging frequency varies. Message & data rates may apply. Reply STOP to opt-out of further messaging at any time. Reply HELP for help.
SMS Opt-In Disclosures
Lake Shore Environmental LLC collects consent to send SMS messages through the following methods. Each disclosure below describes how consent is obtained and what recipients can expect.
Verbal Opt-In
Description:
"This is Lake Shore Environmental LLC! We'd like to send you SMS messages about appointment reminders and promotional offers. You'll receive approximately 2–4 messages per month. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time. Do you consent to receive these messages?"
Inbound SMS Opt-In
Description:
"Welcome to Lake Shore Environmental LLC! You'll receive appointment reminders and special offers (2–3 msgs/month). Message and data rates may apply. Reply HELP for help, STOP to cancel."
Website Opt-In
Definition / Checkbox Language:
"Yes, I want to receive SMS messages from Lake Shore Environmental LLC with appointment reminders and promotional offers (approximagely 2-4 messages per month). Message and data rates may apply. Reply HELP for assistance or STOP to opt out. by checking this box, you agree to our terms and conditions and privacy policy."
1. Information We Collect
We may collect the following types of information when you use our website or contact us:
- Personal Identifiers – name, email address, phone number, and mailing address.
- Property Information – details about your property that you voluntarily provide when requesting a quote or service.
- Usage Data – pages visited, browser type, IP address, and referring URLs collected automatically via standard web server logs.
- Communications – any messages, inquiries, or feedback you submit through our contact form or by phone.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services.
- Prepare and deliver estimates, invoices, and project documentation.
- Schedule and coordinate service appointments.
- Send service-related communications (including SMS, if you have opted in).
- Comply with legal, regulatory, and licensing requirements.
- Improve our website and the quality of our services.
3. How We Share Your Information
We do not sell or rent your personal information. We may share information only in the following limited circumstances:
- Service Providers – trusted vendors who assist us with scheduling, billing, or IT support, bound by confidentiality obligations.
- Legal Requirements – when disclosure is required by law, court order, or government authority.
- Business Transfers – in the event of a merger or acquisition, your information may transfer as a business asset, subject to the same privacy protections.
We do not share your information with third parties for advertising, marketing, or promotional purposes.
4. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain site functionality.
5. Data Security
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Access or request a copy of the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal limitations.
- Opt out of SMS communications at any time by replying STOP to any message.
To exercise any of these rights, please contact us using the information below.
8. Children's Privacy
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: